Privacy Policy

Effective Date: 12/31/2024

1. Introduction

Welcome to Raustal ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.raustal.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name and email address that you voluntarily give to us when you register on the Site, make a transaction, or subscribe to our newsletters.
  • Payment Data: Payment information provided by you (e.g., card details) when making purchases through Stripe. We do not store this information; it is processed and stored by Stripe in accordance with their privacy policy.
  • Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. Newsletters sent

3. Use of Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain the Site.
  • To manage your account, including registering you as a user.
  • To process your transactions and subscriptions through Stripe.
  • To send you newsletters and other updates, including promotional materials.
  • To improve our services, website performance, and user experience.
  • To respond to your comments, questions, and provide customer service.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations, including the following:

  • With Service Providers: We may share your information with third-party service providers, such as Stripe and Mailgun, to perform services on our behalf, including payment processing and email delivery.
  • By Law or to Protect Rights: We may disclose your information if we believe it is necessary to respond to legal processes, protect our rights, or prevent fraud.

5. Third-Party Services

The Site integrates with third-party services, including Stripe for payment processing and Mailgun for email delivery. We do not control these third-party services, and they are governed by their own privacy policies. We recommend reviewing the privacy policies of these third-party services to understand their data handling practices.

6. Use of Mailgun

We use Mailgun for tracking newsletter interactions and access. Mailgun helps us monitor email delivery, open rates, and link clicks to understand how our newsletters are being received and interacted with. This information helps us improve our communication and content delivery. Mailgun's data handling practices are governed by their privacy policy, which we encourage you to review

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Rights

You have the right to access, update, or delete your personal information. You may also unsubscribe from our newsletters at any time by following the unsubscribe link in the email or by contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support [at] raustal.com.